Contact evōc décor

Frequently Asked Questions

How long will it take to get my order?

Typically within two weeks.

Can I get my order faster?

Yes. By request we can put a rush on your order.

Will my Decor be ready to hang?

Yes. Mounting hardware is already attached.

Do you accept custom orders?

Absolutely! Send us an email and we will happily work with you to create an even more personal work of art for you.

Where do you ship?

We ship flat rate to the contiguous US and Western Europe. Please contact us for shipping rates to all other areas.

Our Commitment to Service & Satisfaction

Quality Guarantee

evōc décor sells only high-quality works of art. Our strict quality standards ensure that we are printing only at the highest resolution, on the best quality canvas. We guarantee 100% that your Decor will exceed your expectations — every time! If you are not happy with your artwork please contact us so that we can make it right (see our Return Policy).

NOTE: Colors may appear different on individual monitors, and may appear slightly different on canvas.

Customer Service Commitment

Customer Service is most important to us at evōc décor. We are dedicated to offering prompt, courteous, and excellent customer service. Our art offerings are a collaboration between you and us. Without you, we would not be able to create these unique pieces of artwork. At evōc décor we believe that our customer service sets us apart. We are also very strict on protecting your privacy.

Return Policy

The products we sell are always uniquely personalized and printed to order, and so we can only offer refunds or reprints for products that are defective due to a manufacturing or delivery problem. You may request a full refund or reprint up to 14 days after delivery. We will gladly refund you for the full cost of the artwork once it has been returned to us.

We do want you to be completely satisfied! If you are unhappy about anything with your artwork or your experience, please let us know and we will do our best to make it right!

In the event that you do want to return or exchange your artwork, please note the following:

If you decide to have your artwork exchanged, you will receive your new Decor piece within 30 days from the date we receive the returned artwork.
We will notify you by email to confirm receipt of the returned Decor.
Any artwork that is returned to us we may use as we see fit. This may include, but is not limited to, being used in marketing efforts, used as a donation, or in any other manner we deem appropriate. Your personal information associated with that artwork will never be shared with anyone else.

*Refunds are not available after you receive the digital high resolution copy of your artwork (if applicable).

About evōc décor

evōc décor (originally Vapor Sky) was established after being inspired by other unique and personalized artwork. While this artwork was quite beautiful, there was still a need for an art that was more dynamic and compelling to a wider variety of people. We aim to provide art that is unique and personal, while at the same time of high quality, elegant and modern. It is our goal to provide this art to the buyer with the most pleasant and personable experience one can have.

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